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Miscellaneous FAQ

Frequent Questions - Miscellaneous


You can place a stop payment on a single check or a series of checks you've wrote or lost in online banking.  Go into your checking account clicking the blue stop payment icon.  Follow the prompts and click submit.
Stop Payment
If you wish to stop an ACH transaction (automatic debit) from your account, you must contact the credit union. 

*Stop payments can only be completed in Online Banking.
You can skip a payment on eligible loans through Online or Mobile Banking twice a year whenever it's is convenient for you.
 
Login to Online Banking from TLC’s home page at www.tlccu.org. Once you’ve logged in, click on "Payments" in the sidebar menu.
Payment from Menu

Then click on "Skip a Payment."
Skip a Payment in menu

Select the eligible loan you would like to skip a payment for and click "next" at the bottom of the screen. 
Skip a Pay Eligible Loans

Select the share  for the loan payment skip fee and click "next" at the bottom of the screen. 
Skip a Payment Account for fee

Read the terms and conditions and verify the loan skip information. Click on "agree" at the bottom of the screen.
Skip a Pay eligible loans

Once you have completed all the steps you will see a completed screen. Click "done" at the bottom of the screen. You have now skipped your loan payment.
Ski a Pay Completed
TLC offers a single-sign-on to the TLC Rewards website.  When you log into online banking simply click on the link on your dashboard.  There is no need to remember a separate password as you are instantly logged into the system.  Shop to redeem your debit/credit card points for  merchandise, travel, gift cards, event tickets, charitable donations and more. 
TLC Rewards
TLC offers a single-sign-on so that you can log into online banking and click on the "reorder Checks" button located on your checking account page.  You'll be instantly logged into your accounts where you can see your last check order, shop for different styles or accessories and place your order.  Your account will be debited for any charges and your order will be securely mailed to the address on your account.
Check Reorder
Currently TLC gives you the ability to open a savings or certificate account online.  To open an account, you will find the "add account" link by clicking on your name in the lower dashboard/menu.  Follow the prompts to walk you through opening and funding your account.
Add Account
Applying for a loan is available 24 hours a day by visiting our web page at www.tlccu.org.  For your convenience a loan application link is available under "accounts" in online banking.
Consumer Loan Applications
You can also contact a TLC loan officer by phone, in person at any one of our branches or through e-mail.  Applications may also be submitted by many dealerships when you use TLC's Direct Dealer program.  Whichever way of applying you prefer, TLC is available to assist you with your financing needs.

Your 13 digit MICR account number can be found under "Details" for each share account.  TLC's Routing number is directly below the account number.  #272485291
Account Details
eNotices for  can be found by clicking documents (taking you to the same place as eStatements) and then clicking on the Important Notices tab.  Popular eNotices include renewing certificates, overdraft, etc.
Yes, accounts can be linked so that you may toggle between different accounts. If you are interested in this eService please message the credit union within online baking or mobile banking, call (517) 263-9120 or stop into any TLC Office.

Certain restrictions apply. 
Start at this screen.  Before entering your code, click the down arrow.
Toggle between accounts

Click on "Add profile"
Add Profile Mobile App

Enter your log in information for your other account.
Toggle Between account login page

To toggle between your accounts, click on your profile link in the menu, then "Switch Users."
Switch Users
To toggle between your accounts, click on your profile link in the menu, then "Switch Users."



Online Banking: Enroll Reset Username/Password

Online Banking:  Account Transfers

Online Banking:  Check Images, Stop Payments and Message Us

Online Banking Account Alerts

Your $ Manager

Deposit Checks

TLC Mobile Pay

TLC Card Control












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 Please do not enter your account number or social security number.  If you need to send account information we urge you to use the secure chat inside online/mobile banking or contact us at a branch location. (517) 263-9120.
 

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